Privacy Policy for Kerbside Concierge
Privacy Policy
Last updated: 5 September 2026
Kerbside Concierge respects your privacy and is committed to protecting your personal information.
This privacy notice explains what information we collect when you use kerbsideconcierge.co.uk or register your interest in the proposed Kerbside Concierge service, why we collect it, how we use it and the rights you have in relation to your information.
Who we are
Kerbside Concierge is a proposed local bin-day assistance service currently assessing demand in Kidderminster and surrounding areas.
The person responsible for the personal information collected through this website is:
Kerbside Concierge
Email: help@kerbsideconcierge.co.uk
Website: kerbsideconcierge.co.uk
Information we collect
When you register your interest through our website, we may collect:
Your first name, postcode, email address, optional mobile telephone number, who the service would be for, which aspects of the service interest you, your indication of what you consider a reasonable monthly price, any optional comments you provide, and whether you have asked us to contact you when the service becomes available.
We may also receive basic technical information generated when you visit the website, such as your IP address and browser information, where this is necessary for the security and operation of the website.
Why we collect your information
We use information submitted through the registration form to assess whether there is sufficient local demand to launch Kerbside Concierge, identify areas where there may be enough customers to provide the service, understand which parts of the proposed service are most important to potential customers, understand potential pricing expectations, respond to enquiries, and contact people who have asked to hear when the service becomes available.
We will not use the information submitted through this form for unrelated purposes.
Our lawful basis for using your information
Where we analyse registration information to assess demand for and plan the proposed Kerbside Concierge service, we rely on our legitimate interests in researching and planning a potential local service.
Where you specifically ask us to contact you when Kerbside Concierge becomes available, we rely on your consent.
You can withdraw your consent to future communications at any time by contacting us at help@kerbsideconcierge.co.uk.
How long we keep your information
We will keep registration-of-interest information only for as long as reasonably necessary while we assess, prepare for and potentially launch Kerbside Concierge.
If we decide not to proceed with the service, personal registration information will be deleted when it is no longer required.
We will periodically review the information we hold and remove information that is no longer necessary.
Who we share your information with
We do not sell your personal information.
Your information may be processed by service providers that help us operate this website, hosting, email and form systems. These providers process information on our behalf where necessary to provide those services.
We may also disclose information where required to do so by law.
Where your information is stored
Information submitted through the website may be stored within our WordPress website database and may also be sent to the email account used by Kerbside Concierge to receive registration notifications.
We take reasonable steps to protect personal information against unauthorised access, loss or misuse.
Your rights
Depending on the circumstances, UK data-protection law may give you rights in relation to your personal information, including the right to ask for a copy of information we hold about you, ask us to correct inaccurate information, ask us to delete your information, object to certain uses of your information, restrict certain processing, and withdraw consent where we rely upon consent.
To exercise any of these rights, contact us at help@kerbsideconcierge.co.uk.
Complaints
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).
Cookies
This website may use cookies or similar technologies that are necessary for the website to operate correctly.
If we introduce non-essential analytics, advertising or marketing cookies in the future, this privacy notice will be updated and appropriate consent will be requested where required.
Changes to this privacy policy
We may update this privacy notice as the Kerbside Concierge service develops. The latest version will always be published on this page.